取消政策

非常感谢您一直以来对本店的惠顾。
我们的桌位租赁和课程取消政策如下:

预订日期前一天中午 12:00 前取消预订 ⇒ 无需支付取消费用
预订日期前一天中午 12 点之后取消预订,将收取 100% 的取消费用。

感谢您的理解。

*取消预订的费用将在预定日期和时间之后,通过电子邮件或短信发送至您预订时提供的电子邮件地址/电话号码,并向您收取取消费用。(发件人电子邮件地址:invoice@payment.one;发件人电话号码:05058467930(Docomo、KDDI、Rakuten)/ 243125(SoftBank))

Cancellation Policy

Thank you very much for your continued patronage.
Regarding the cancellation of table rentals and lessons, our facility has established the following cancellation policy.

Cancellations made by 12:00 PM the day before the reservation ⇒ No cancellation fee
Cancellations made after 12:00 PM the day before the reservation ⇒ 100% cancellation fee

Thank you for your understanding and cooperation.

*Note: The cancellation fee invoice will be sent via email or SMS to the email address or phone number provided at the time of reservation, on or after your scheduled reservation date and time. (Sender Email: invoice@payment.one / Sender Phone: 05058467930 (Docomo, KDDI, Rakuten) or 243125 (SoftBank))

取消政策

非常感谢您一直以来对本店的支持与光临。
关于球桌租赁与课程的取消,本店制定了以下取消政策。

预约日前一天12:00前取消 ⇒ 免收取消费用
预约日前一天12:00后取消 ⇒ 收取100%取消费用

敬请您的谅解与配合。

※取消订单将收取手续费,届时您将收到电子邮件或短信通知。(发票邮箱:invoice@payment.one / 电话号码:05058467930(Docomo/KDDI/Rakuten)/243125(SoftBank))

关于应对极端天气(例如台风)的措施

如遇台风等恶劣天气导致公共交通中断或发布预警,将采取以下措施:
关于取消费用如果我们认为您到店购物有困难,我们可能会免除取消手续费。
关于临时关闭如果由于恶劣天气导致难以安全运营,我们决定暂时关闭,我们将通过我们的网站、社交媒体等及时通知您。

Regarding Severe Weather (Typhoons, etc.)

In the event of severe weather conditions resulting in public transportation suspensions or official warnings:
Cancellation Fees: The cancellation fee may be waived if travel to our facility is deemed unsafe or impossible.
Temporary Closures: If we decide to temporarily close the facility due to safety concerns, notices will be promptly posted on our website and social media.