Cancellation Policy

Thank you very much for your continued patronage of our store.
Our cancellation policy for table rentals and lessons is as follows:

Cancellations made by 12:00 PM the day before the reservation ⇒ No cancellation fee
Cancellations made after 12:00 PM the day before the reservation will incur a 100% cancellation fee.

We appreciate your understanding.

*Cancellation fees will be invoiced via email or SMS to the email address/phone number you provided when making your reservation, after the scheduled date and time. (Sender email address: invoice@payment.one Sender phone number: 05058467930 (Docomo, KDDI, Rakuten) / 243125 (SoftBank))

Cancellation Policy

Thank you very much for your continued patronage.
Regarding the cancellation of table rentals and lessons, our facility has established the following cancellation policy.

Cancellations made by 12:00 PM the day before the reservation ⇒ No cancellation fee
Cancellations made after 12:00 PM the day before the reservation ⇒ 100% cancellation fee

Thank you for your understanding and cooperation.

*Note: The cancellation fee invoice will be sent via email or SMS to the email address or phone number provided at the time of reservation, on or after your scheduled reservation date and time. (Sender Email: invoice@payment.one / Sender Phone: 05058467930 (Docomo, KDDI, Rakuten) or 243125 (SoftBank))

Cancellation policy

Thank you very much for your continued support and patronage of our store.
Regarding the cancellation of pool table rentals and lessons, our store has established the following cancellation policy.

Cancellation before 12:00 PM the day before your reservation ⇒ No extra charge.
Cancellation after 12:00 PM the day before your reservation ⇒ 100% cancellation fee will be charged.

We appreciate your understanding and cooperation.

※Cancellation fee will be charged, and after that time, you will receive an electronic mail or short message (SMS). (Invoice box: invoice@payment.one / Phone number: 05058467930 (Docomo/KDDI/Rakuten)/243125 (SoftBank))

Regarding responses to severe weather (such as typhoons)

In the event of public transportation disruptions or warnings due to severe weather such as typhoons, the following measures will be taken:
Regarding cancellation feesIf we determine that it is difficult for you to visit our store, we may waive the cancellation fee.
Regarding temporary closureIf we determine that it is difficult to operate safely due to inclement weather and decide to close temporarily, we will promptly notify you via our website, social media, etc.

Regarding Severe Weather (Typhoons, etc.)

In the event of severe weather conditions resulting in public transportation suspensions or official warnings:
Cancellation Fees: The cancellation fee may be waived if travel to our facility is deemed unsafe or impossible.
Temporary Closures: If we decide to temporarily close the facility due to safety concerns, notices will be promptly posted on our website and social media.